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Letter 1- Reply to Letter 2

by admin on April 21st, 2005

I’ve already received a reply to my 2nd letter…the one that used nice, educated writing. Here’s what it said, it wasn’t what I wanted, but then again, what could I expect.

I still haven’t even got an email letting me know the first letter even exists.

This letter is boring
Thank you for contacting The Coca-Cola Company, Mr. ********. We appreciate your taking the time to share your comments about the graphic designs for Coca-Cola with Lime and Coca-Cola classic.

A tremendous amount of research and effort goes into the design and implementation of our graphics. Our graphic designs are intended to reflect the personalities of our brands. However, since consumer feedback is very helpful to our business, your comments have been shared appropriately.

We appreciate your feedback, and we regret any confusion the graphic designs may have caused you. If you have any additional questions or concerns, please feel free to contact us again.

The Coca-Cola Company
Industry and Consumer Affairs

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